GENERAL SHIPPING INFORMATION
We make every attempt to ship all orders received by noon the same day Tuesday, Wednesday, Thursday and Friday. All orders are shipped within 2 business days of placing an order. However, due to holidays, high demand, small production items or other circumstances, some items may not be in-stock at time of order. Some items we will indicated an expected delivery time. All items ordered that are not in-stock will be placed on backorder and shipped when the product becomes available. Custom bikes and custom wheels will take 4 to 8 days for assembly. We do not ship to hotel addresses or PO Boxes. We only ship to the lower 48 contiguous states.
Should a shipment arrive damaged or incomplete, PLEASE PROTEST TO THE SHIPPER AND IMMEDIATELY FILE A CLAIM WITH THE SHIPPING COMPANY. To file a claim, a representative from the shipping company must inspect the package in it"s original condition. Please note that shipping damage is paid by the shipping company NOT BY SOUHEGAN CYCLEWORKS, LLC.
Fedex Ground Estimated Shipping Times
|This map illustrates service schedules in business days as of December, 2008 for FedEx Ground shipments|